Frequently Asked Questions

Most residential backyard installs in St. Catharines are completed in 1–2 days depending on size and site conditions. We handle all prep work including removal of existing grass and the drainage layer.

Yes. All turf products we use are non-toxic, lead-free, and certified safe for children and animals. We offer cooling organic infill options that perform well in Niagara Region summers.

Most residential backyard installs range from $12 to $20 per square foot fully installed, depending on the product grade and site complexity. We provide free written quotes so there are no surprises.

We don't offer in-house financing, but many of our clients use home equity or renovation lines of credit. We provide detailed written quotes you can submit directly to your lender.

Very little. An occasional rinse with a garden hose and a light brush to keep the blades upright is all it needs. No mowing, fertilizing, or watering required.

We visit your property, take measurements, assess site conditions, and provide a written fixed-price quote. The price we quote is the price you pay — no change orders.

We remove existing grass and vegetation, excavate 3–4 inches, lay a compacted crushed stone base for drainage, then install a weed barrier before the turf goes down.

Not necessarily. We just need access to your yard. Many of our clients go to work and return to a finished installation.

Yes. Every Twelve Mile Turf installation comes with a 10-year workmanship warranty. The turf products themselves typically carry a 15-year manufacturer warranty.

Quality turf installed correctly typically lasts 15–20 years. Our products are UV-stabilized and tested for Ontario's freeze-thaw cycle. We back every install with a 10-year workmanship warranty.

We use commercial-grade polyethylene turf from Canadian and US manufacturers — not cheap imports. All products are UV-stabilized and chosen for Ontario's climate.

Standard turf can warm up in direct afternoon sun. We address this with cooling infill options and advise on shade structures for areas with heavy sun exposure.

Yes. We serve the full Niagara Region including Niagara Falls, Welland, Thorold, Grimsby, Pelham, Lincoln, Niagara-on-the-Lake, West Lincoln, and Wainfleet.

We cover a 40km radius from St. Catharines, covering most of the Niagara Peninsula. Contact us if you're unsure whether your area is covered — we're happy to check.

Yes. We've installed commercial turf for businesses, HOAs, and commercial properties across the Niagara Region. Contact us for a customized commercial quote.